Frontier Airlines' customer upset with company; News 5 steps in

The airline industry has been slammed by the Coronavirus pandemic.

Many passengers are not happy about the responses from airline companies.

A local woman wanted to be heard about her problems with Frontier Airlines so she turned to the 5 On Your Side Investigators for help.

WORSE CASE SCENARIO PREDICTED INTHE PANDEMIC.THE AIRLINE INDUSTRY HAS BEENSLAMMED BY THE PANDEMIC.MANY PASSENGERS NOT HAPPY ABOUTTHE RESPONSES FROM AIRLINECOMPANIES.JONATHAN WALSH SHOWS US A LOCALWOMAN WHO WANTED TO BE HEARD,TURNING TO US FOR HELP.♪ ♪