A top education official breaks down what's next for student-loan borrowers, and how the industry's 'deep-rooted structural problems' can be fixed

A top education official breaks down what's next for student-loan borrowers, and how the industry's 'deep-rooted structural problems' can be fixed

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Under Secretary of Education James Kvaal. Ricky Carioti/The Washington Post via Getty Images James Kvaal knew the student-loan industry had problems when he started as Under Secretary of Education. He said issues arose on the design-side and execution of student-loan programs. Lack of funding for…

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