Swisscom Accelerates Sustainability and Innovation with Genesys Cloud

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, today announced that Swisscom AG, a major telecommunications provider in Switzerland has accelerated customer and employee experience innovation while furthering its corporate sustainability objectives by evolving to the Genesys Cloud™ platform. Swisscom is the largest telecommunications provider in Switzerland, with more than 19,000 employees who offer mobile, internet and TV services, as we