International Federation of Red Cross and Red Crescent Societies (IFRC) Leverage Twilio Flex to Streamline Humanitarian Aid Delivery

SAN FRANCISCO & GENEVA--(BUSINESS WIRE)--Twilio Inc. (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, and The International Federation of Red Cross and Red Crescent Societies (IFRC), the world's largest humanitarian network, today announced that the IFRC has selected Twilio Flex, the cloud-based digital engagement solution, to power its digital helpdesk in Hungary and the Netherlands. This strategic integration supports t