Boeing tries to salvage 737 MAX reputation

Credit: Reuters Studio
Published on April 29, 2019 - Duration: 02:14s

Boeing tries to salvage 737 MAX reputation

The head of Boeing used his first shareholder meeting after the fleet of 737 MAX was grounded to try to assure shareholders, airline passengers, and the media that the plane is safe.

Conway G.

Gittens reports.


Boeing tries to salvage 737 MAX reputation

SOUNDBITE (ENGLISH) DENNIS MUILENBURG, BOEING CEO AND CHAIRMAN, SAYING: "Please join me in a moment of silence at this time to honor the 346 people who were on board those two flights...." Condolences... Apologies.... Boeing CEO and Chairman Dennis Muilenburg tried to set the right tone Monday in his first shareholder meeting since two 737 MAX crashes catapulted the world's planemaker into the worst crisis in decades.

The deadly crash of a Lion Air flight exactly six months ago and another flight, Ethiopian Airlines on March 10th - forced global regulators to ground the popular plane - wiping out $27 billion in stock market value so far.

Despite those losses, many shareholders appreared to be sticking with Boeing.

But not all shareholders, including this former engineer, were willing to give Boeing a free pass.

SOUNDBITE (ENGLISH) : TERRY BRADY, BOEING SHAREHOLDER, SAYING "I'm kind of concerned that this company seemed to lost sight of fail-safety design.

It never should have happened that you had one easily damaged sensor that controlled a critical new design safety design feature on the plane." To this, Muilenburg repeated the same answer he's been giving for weeks, regarding the safety of the 737 MAX and the MCAS anti-stall system that played a role in both crashes.

SOUNDBITE (ENGLISH) DENNIS MUILENBURG, BOEING CEO AND CHAIRMAN, SAYING: "I want to assure that first of all, that safety is our first priority." But that assurance didn't go down well at a later press conference, where the media grilled Muilenburg over the safety of Boeing's best selling plane.

REPORTER ASKING QUESTION OFF CAMERA (ENGLISH) SAYING: "Can you admit the design was flawed?" SOUNDBITE (ENGLISH) DENNIS MUILENBURG, BOEING CEO AND CHAIRMAN, SAYING: "We've followed exactly the steps in our design and certification processes that consistently produce safe airplanes.

As in most accidents there are a chain of events that occur.

It is not correct to attribute that to any single item." Despite that, Boeing has been pushing a software fix and more pilot training - it believes will make the planes safe to fly again.

But Boeing provided no clues on how soon global regulators will allow that to happen.

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