Samsung delays Galaxy Fold events in Hong Kong, Shanghai

Credit: Reuters - Business (Amazon FireT
Published on April 22, 2019 - Duration: 02:13s

Samsung delays Galaxy Fold events in Hong Kong, Shanghai

Samsung has postponed media events for the Galaxy Fold planned for this week in Hong Kong and Shanghai, according to a company official, days after reviewers of the foldable phone reported defective samples.

Jillian Kitchener reports.

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Samsung delays Galaxy Fold events in Hong Kong, Shanghai

Samsung has postponed media events for its highly-anticipated foldable phone, known as the Galaxy Fold, which was set to be officially unveiled this week... in Hong Kong and Shanghai.

The tech company did not elaborate on the reasons for the delay β€” BUT, it comes just days after journalists reported damage to the displays of samples handed out to the media.

That's enough to bring back memories of the exploding Note 7 batteries back in 2016, which tarnished the smartphone maker's image and wiped out billions of dollars in profits.

Reuters social media correspondent Angela Moon.

(SOUNDBITE) REUTERS SOCIAL MEDIA CORRESPONDENT, ANGELA MOON, SAYING: "A number of technology journalists in prominent publication who were given the Galaxy Fold just this week for a review started posting pictures and tweet of how their phones weren't working.

And mostly it was related to either the screens cracking or flickering and this is just happening within a day or two of use.

So it was very concerning and alarming to people who have made pre orders to get this device." The Galaxy Fold comes with an almost $2,000 price tag, and has been hailed as the future of an industry that's in need of a shake-up as global phone sales slow.

It looks like a normal smartphone at first glance... but then opens up like a book to reveal a second display - resulting in a screen size similar to a small tablet.

(SOUNDBITE) REUTERS SOCIAL MEDIA CORRESPONDENT, ANGELA MOON, SAYING: "The thing about foldable phones to begin with - they are very hard to produce.

Obviously, it puts a lot of pressure on the screens.

So analysts, even before Samsung launched this product they've been saying that it's almost impossible to get it right on the first try.

So they weren't expecting this to be a perfect launch to begin with." Samsung is only planning to make a million of these, compared to the 300 million phones it produces a year.

A company official on Monday said the firm was thoroughly investigating the damage reports, and declined to comment on whether there would be any change to the U.S. release date… currently set for April 26th.

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