New Software Uses AI-Driven Self-Service to Deliver Omni-Channel Employee Experience

COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--Cherwell Software, a global leader in service management solutions, has announced version 10.0 of its popular Cherwell® Service Management (CSM) software for IT Service Management (ITSM) and Enterprise Service Management (ESM). CSM 10.0 enables organizations to deliver significantly enhanced and expanded employee experiences, doubling the number of channels by which users can access Cherwell Service Management. Additionally, the new Cherwell Service Man