· *Airlines have worked hard to improve air travel, but have also done things to make it miserable.*
· *Much of it is driven by pressure to increase profitability.*
· *Behavior such as overselling flights, cramped seating, and oversold flights top the list. *
Recently, I wrote an article about all of the good things...
7 things airlines are doing that boost profits but make flying miserable for customers
Friday, 11 August 2017